188 ph Privacy Policy – How We Handle Your Personal Information

When you register an account on 188 ph, we collect basic personal details such as your full name, date of birth, email address, and mobile number. We also collect payment-related information — including your GCash or Maya account details and bank transfer records — to process deposits and withdrawals in Philippine pesos. During identity verification, we may request a copy of a government-issued ID to confirm that you meet our eligibility requirements. Device and usage data, such as your IP address, browser type, and pages visited, are collected automatically to help us improve platform performance and detect suspicious activity. We only collect information that is necessary to provide you with a safe and reliable gaming experience.

The personal data we collect is used to create and manage your 188 ph account, process financial transactions, and verify your identity in line with Philippine regulations. We use your contact details to send you important account notifications, security alerts, and — where you have opted in — updates about promotions available on the Promotion page. Usage data helps us analyse platform performance, fix technical issues, and personalise your experience on the site and mobile app. We may also use your information to comply with legal obligations, prevent fraud, and respond to requests from Philippine regulatory authorities. We do not sell your personal data to third parties for marketing purposes.

188 ph shares your personal information only when it is necessary to deliver our services or meet legal requirements. We work with trusted payment processors — such as GCash and Maya — who handle transaction data under their own privacy and security standards. In cases where Philippine law or a regulatory authority requires disclosure, we will provide the relevant information as required. We may also share data with third-party service providers who assist with platform operations, such as identity verification and fraud prevention, and these providers are contractually bound to protect your information. Outside of these circumstances, your personal data remains strictly within the 188 ph platform.

We apply industry-standard security measures to protect your personal information from unauthorised access, loss, or misuse. All data transmitted between your device and the 188ph platform is encrypted using SSL/TLS technology, ensuring that sensitive details such as payment information and login credentials cannot be intercepted in transit. Access to your personal data within our organisation is restricted to authorised personnel who need it to perform their job functions. We store your data on secure servers and conduct regular security reviews to identify and address potential vulnerabilities. If you suspect that your account has been compromised, please contact us immediately at [email protected] so that we can take prompt action to protect your information.

188 ph retains your personal information for as long as your account remains active and for a reasonable period thereafter, in line with our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents may be kept for a minimum period as required by applicable financial regulations. If you close your account, we will securely delete or anonymise your personal data once the mandatory retention period has passed. You may request information about how long specific types of data are retained by contacting our support team at [email protected]. We do not keep your data longer than is necessary for the purposes for which it was collected.

As a registered member of 188 ph, you have the right to access the personal information we hold about you and to request corrections if any details are inaccurate or out of date. You may also request the deletion of your personal data, subject to any legal retention requirements that apply to your account. If you have opted in to receive promotional communications, you can withdraw your consent at any time by contacting [email protected] or updating your account preferences. We will respond to all data-related requests within a reasonable timeframe and in accordance with applicable Philippine privacy laws. If you have concerns about how your data is being handled, you are also entitled to raise a complaint with the relevant Philippine data protection authority.

188 ph uses cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and analyse how the platform is used. Essential cookies are required for the site to function correctly and cannot be disabled. Analytics cookies help us understand which pages are most visited and how users navigate the platform, allowing us to make informed improvements. You can manage your cookie preferences through your browser settings at any time, although disabling certain cookies may affect the functionality of some features. By continuing to use the 188 ph platform, you consent to our use of cookies as described in this policy.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine regulations. When we make significant changes, the revised policy will be published on this page with an updated review date. We encourage all members to check this page periodically so that you are always aware of how your personal information is being handled. Continued use of the 188 ph platform after any update is published constitutes your acceptance of the revised policy. If you have questions about any aspect of this policy, please visit our FAQ page or contact us directly at [email protected].